INFO

Shipping & Pickup Information

 

Shipping Prices

Shipping costs depend on your location. All packages are shipped from Slovenia. 

 

• • Slovenia: 6€

• • EU countries: 18€

• • USA / Canada / Switzerland / Norway: 40€

• • Japan / Australia / New Zealand: 50€

• • China / Taiwan: 50€

Note: If your country isn’t listed, feel free to contact us and we’ll provide a custom shipping quote.

 

Personal Pickup

You can also choose personal pickup in Ljubljana or Logatec.

When placing your order, select “Personal Pickup” during checkout, and we will contact you to arrange a time and location that suits you.

 

Shipping Timeline

 In-stock ceramic items are usually shipped within 1–2 business days after placing the order.

Estimated delivery times:

 

• • Slovenia: 1–3 business days

• • EU countries: 3–7 business days

• • USA / Canada: 10-20 bussiness days

• • Switzerland / Norway: 7–14 business days

• • Japan  / Australia / New Zealand: 14 – 30 business days

• • China / Taiwan /: 10-25 business days

Please note that these are estimated timelines and may vary due to customs or external delays.

 

Sending as a Gift

 

We offer beautiful gift packaging that includes:

• • Occasion-appropriate wrapping

• • A gift card with your personal message

To use this option:

1. 1. In the checkout, select “Gift Packaging” (€5 additional cost).
   2. Write your message in the message box on the website or send it via email to ateljekamejmail.com.
   3. Enter the recipient’s shipping address, and we’ll send the gift directly to them. The invoice will be sent separately to your email.

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